Interviews with 15 Amazon Flex drivers reveal how algorithms hire, rate, and fire contract drivers with little or no human oversight (Spencer Soper/Bloomberg)

2 months ago 31

Spencer Soper / Bloomberg:
Interviews with 15 Amazon Flex drivers reveal how algorithms hire, rate, and fire contract drivers with little or no human oversight  —  Stephen Normandin spent almost four years racing around Phoenix delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email.